Repairs and Maintenance
Shared Space Access Requirements
If you live in a shared house, which is commonly known as a House In Multiple Occupation (HMO), then your landlord has no legal obligation to notify you of access to communal areas. This is because your tenancy agreement is to rent the room in the ...
Electrical Failure
Experiencing a power outage can be frustrating, but there are several steps you can take to address the issue: Check Your Fuse Box or Consumer Unit: Locate your fuse box or consumer unit, which is often found in basements, utility rooms, or under the ...
Water Leaks Inside the Home: A Guide for Tenants
If you discover a drip or leak in your home, such as in the bathroom or kitchen, it’s crucial to act swiftly and effectively. Water leaks can range from a minor inconvenience to a significant emergency, potentially causing damage to a property and ...
How to unblock washing machine drain filter
If you’ve noticed that your washing machine is not draining as efficiently as it used to or if it has stopped altogether, chances are that the filter is clogged with debris. It is important to clean your washing machine's filter periodically to ...
Electric shower - Runs hot then cold
It could be a safety feature of the internal thermostat on the shower. It's expecting cold water to begin with, but gets hot. It's designed to act as though you're going to be scalded at this point, so it puts cold through instead. When that's cooled ...
Repairs
What your landlord must do Your landlord is always responsible for repairs to: the property’s structure and exterior basins, sinks, baths and other sanitary fittings including pipes and drains heating and hot water gas appliances, pipes, flues and ...
Reporting a repair or other maintenance issue
Are you aware of your obligations as a tenant when it comes to repairs? How to report a repair or other issue If you need to report a repair or other maintenance issue with your property, we accept over a number of different channels including ...
Faulty Locks on Exit Doors
If you find your self in a position where the lock on you final exit door is faulty then please report to; Any Master Lock smith here Master Lock Smiths Manchester or suggested; Geoff Ashdown Lock Smiths (Monday to Friday 9 to 5) - ☎️ 01619694336. ...
How to clear a blocked gully/drain
How do you clear blocked gullies? Are you concerned about the gullies around your house getting blocked? Are you plagued by girds that frequently overflow, causing foul smells and flooding around your property? Did you know you can solve this problem ...
Who is responsible for a blocked drain in a rental property?
In a rented property, the responsibility for blocked drains can depend on the cause and location of the blockage. Tenant's Responsibility: Tenants are usually responsible for maintaining or repairing any drains inside the boundaries of their ...
How to read your utility meters
Here are some quick links to assist with reading your utility meters, which are normally found in cupbaords under stairs or in external meter cupboards How to Read Your Electric Meter and Submit a Reading - British Gas (youtube.com) How to read your ...
What causes a tripped fuse
A fuse can trip due to several reasons: 1. Overloaded circuit: This happens when too many appliances are being used at the same time. 2. Faulty or misused appliance: An appliance that is not maintained or is used inappropriately can cause a fuse to ...
No heating or Hot water in Icy conditions
How to defrost a frozen condensate pipe: a step-by-step guide In the middle of a cold snap, the last thing anyone wants is for their heating to stop working. But on the chilliest of days, even the healthiest boiler can struggle. Often, this can be ...
Smoke Detectors and Fire Safety
Smoke detectors - Performing a safety test 1. Warn family members. You should let everyone in the home know that you will be testing the smoke detector so that they will not feel frightened when the detector goes off. 2. Ask someone to help you. When ...
Heating, Hot water and Radiators
If you find yourself without heating and hot water, here are some steps you can take: Check the electrical power and gas supply: If your other gas and electrical appliances are working but your boiler isn’t, check your fuse box to make sure a switch ...
Compromised Property Security
This section relates to Locks, glass and or doors. When the security of the premise is compromised i.e. If you were to leave the property you could not lock up, then you MUST arrange for this to be resolved. This article is NOT to apportion blame, ...
Emergency Response
To confirm what is classed an Emergency in the home you live; An Emergency is a sudden unplanned event that is causing harm to the property or is harming you. This will also include a security issue for the property where door or windows will not ...
Your report of mould, some advice!
See the blog post HERE for Quick tips Mould often makes an unwelcome appearance in our homes and while it is relatively common it can also cause harm to your health. That’s why we’ve put together a helpful guide to exactly what mould is, the ...
Keys - lost or misplaced
The security of the premises is a Priority. Lost or misplaced keys; you must change the locks immediately for security and supply us with 3 copies of each key for each lock. Shared house locks; if you have lost the keys for the external access doors ...