🏠 Bathroom Leak – Tenant Self-Help Guide

🏠 Bathroom Leak – Tenant Self-Help Guide

1. Identify the Source of the Leak

  • Toilet: Check around the base, tank, and supply line.
  • Sink: Look under the basin for dripping pipes or pooling water.
  • Shower/Bath: Inspect the taps, showerhead, sealant around the tray or tub, the plug hole and the overflow ( are they loose these can be tighten by hand or with a screw driver)

2. Turn Off the Water Supply (if safe to do so)

  • Locate the isolation valve (usually under the sink or behind the toilet) and turn it clockwise.
  • If unsure, turn off the main stopcock (often under the kitchen sink or in a utility cupboard).

3. Contain the Water

  • Use towels, buckets, or bowls to catch dripping water.
  • Mop up any standing water to prevent damage to flooring or ceilings below.

4. Avoid Using the Affected Fixture

  • Do not use the leaking toilet, sink, or shower until further notice.

5. Take Photos or a Short Video

  • Document the leak and any visible damage to help assess urgency.

6. Report the Issue Promptly

Include:

  • When the leak started
  • Whether it’s constant or intermittent
  • Any unusual noises or smells
  • Photos/videos taken

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